Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To use your right of withdrawal, contact us via
with a clear statement (e.g. a letter sent by post or email) about your decision to cancel the contract.
You can also use the cancellation form attached at the end of the the cancellation policy site.
Consequences of cancellation
If you cancel this contract, we have to transfer back all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we have offered) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same method that you used in the original transaction, unless we expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We can refuse the repayment until we have received the goods or until you have provided proof that you have returned the goods. You must return or hand over the goods to us immediately and in any case, not later than fourteen days from the date on which you inform us about the cancellation of this contract. The deadline is maintained if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.
If you want to cancel the contract, please fill out this form: